Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service, and informs you about your privacy rights and how the law protects you. We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. 

Interpretation and Definitions Interpretation Words with capitalized initial letters have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural form. Definitions For the purposes of this Privacy Policy: • Account means a unique account created for you to access our Service or parts of our Service. • Affiliate means an entity that controls, is controlled by, or is under common control with a party. “Control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority. • Company (referred to as either "the Company", "we", "us", or "our" in this Agreement) refers to Your UK Virtual Assistant. • Cookies are small files placed on your device by a website, containing details of your browsing history among other uses. • Device means any device that can access the Service, such as a computer, Mobile, or digital tablet. • Personal Data is any information that relates to an identified or identifiable individual. • Service refers to the Website. • Service Provider means any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on our behalf, perform Service-related services, or assist in analyzing how the Service is used. • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit). • Website refers to Your UK Virtual Assistant, accessible at www.yourukvirtualassistant.com. • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data Types of Data Collected Personal Data While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to: • Email address • First name and last name • Phone number Usage Data We may also collect information that your browser sends whenever you visit our Service, or when you access the Service through a mobile device. 

Data Subject Rights Users may exercise their rights before the Data Controller, including: • Right of Access: To confirm whether personal data is being processed and access related information. • Right to Rectification: To correct inaccurate or incomplete personal data. • Right to Restriction of Processing: To limit processing under certain circumstances. • Right to Erasure: To request deletion of your data, unless exceptions under the GDPR or CCPA apply. • Right to Data Portability: To receive your data in a structured, machine-readable format and transmit it to another controller. • Right to Object: To object to processing based on legitimate interest, public interest, or direct marketing. • Right not to be Subject to Automated Decision-Making: To not be subject to decisions based solely on automated processing, including profiling. • Right to Withdraw Consent: To withdraw consent at any time, free of charge. Tracking Technologies and Cookies We use cookies and similar tracking technologies (beacons, tags, scripts) to track activity on our Service and store certain information. Types of Cookies Used • Cookies or Browser Cookies: You can instruct your browser to refuse all cookies or to alert you when a cookie is sent. Without cookies, some parts of our Service may not function properly. • Web Beacons: Used in emails and pages to count users, measure performance, and verify system integrity. Cookies may be: • Persistent Cookies: Remain on your device after you go offline. • Session Cookies: Deleted when you close your browser. Cookie Purposes • Essential Cookies: Enable core functionality such as user authentication. • Cookies Policy / Notice Acceptance Cookies: Identify whether users have consented to cookie use. • Functionality Cookies: Store preferences such as language or login details. Use of Your Personal Data The Company may use your personal data for the following purposes: • To provide and maintain the Service, including monitoring its usage. • To contact you: Via email, phone, SMS, or app notifications regarding updates or relevant information. • To provide you with news, offers, and updates: Unless you opt out by emailing us at: support@mallorcavirtualassistant.com

Data Retention We retain your personal data only as long as necessary to: • Fulfill the purposes outlined in this Privacy Policy • Comply with legal obligations • Resolve disputes and enforce agreements Usage data may be retained longer when used for security or service improvement purposes.

International Data Transfers Your information may be transferred to—and maintained on—computers located outside of your jurisdiction, where data protection laws may differ. By submitting your information, you consent to this transfer. We take reasonable steps to ensure your data is treated securely and in accordance with this Policy. 

Delete Your Personal Data You have the right to request deletion of your personal data. You may: • Update or delete your data within your account (if available) • Contact us directly for assistance Note: We may retain some information when legally required. 

Security of Your Personal Data We take reasonable measures to protect your personal data, but no transmission method over the internet or electronic storage system is 100% secure. While we strive to use commercially acceptable means, we cannot guarantee absolute security.

Children's Privacy Our Service is not directed to anyone under the age of 13. We do not knowingly collect personal data from anyone under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us. If we discover we’ve collected data from a child under 13 without verified parental consent, we will delete it. 

Links to Other Websites Our Service may contain links to external sites. We are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy We may update this Privacy Policy periodically. We will notify you via email or a prominent notice on our website before any changes take effect. The “Last updated” date will also be revised accordingly. You are advised to review this policy regularly. Continued use of the Service after changes are posted constitutes your acceptance of them.

Contact Us If you have any questions about this Privacy Policy, please contact us: By email: support@mallorcavirtualassistant.com